Privacy Policy

At Necklace Noir, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website and make purchases from us.

1. Information We Collect

We collect information you provide directly to us, including:

  • Personal Details: Name, email address, phone number, billing and shipping address.

  • Order Information: Purchase details, product preferences, payment info processed securely by our payment partners.

  • Account Information: Username, password, and preferences when you create an account.

  • Customer Support: Information you submit when contacting us.

  • Device & Usage Data: IP address, browser type, pages visited, and actions taken on the site for analytics purposes. 

We may use cookies and similar technologies to automatically collect certain information to improve your shopping experience. 

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders, including shipping and delivery.

  • Respond to your inquiries and provide customer support.

  • Improve our products, services, and website experience.

  • Send updates about orders, promotions, newsletters (where you’ve opted in).

  • Prevent fraud and ensure the security of our website and users. 

3. Data Sharing & Disclosure

We do not sell or rent your personal information to third parties. We may share your data with:

  • Service Providers: Payment processors, shipping partners, analytics services.

  • Legal Authorities: If required by law or to protect our rights.

  • Business Transfers: If Necklace Noir is sold or merged with another business. 

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences and shopping cart.

  • Understand how you use our website to improve functionality.

  • Provide tailored marketing and advertising where permitted. 

You can usually set your browser to refuse cookies, but this may affect some features of the website.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information. However, no online system is completely secure, and you acknowledge that some risk is inherent in internet communication. 

6. Your Data Rights

Depending on where you live, you may have rights to:

  • Access or update your personal information.

  • Request deletion of your personal data.

  • Opt out of marketing communications.

To exercise these rights, contact us using the details below. 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the revised date.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

necklacenoir@gmail.com