Refund Policy

We want you to be fully satisfied with your purchase from Necklace Noir. If you need to request a refund, please review our policy below:

1. Return Requirements

To qualify for a refund, all returned items must be sent back with a copy of your invoice and clearly state the reason for the return. 

2. Return Shipping

Customers are responsible for returning merchandise at their own expense using a traceable delivery method (such as courier or registered post). This helps ensure your return reaches us safely. 

3. Delivery Charges

Please note that original delivery charges are non-refundable. 

4. Refund Processing

Once your returned products are received and reviewed, refund requests will be processed within 7 working days.

5. Return Address

Please send all refunds and returned items to our head office:

Necklace Noir – Head Office
Return Department 

6. Questions & Support

If you have any questions about returns or refunds, feel free to contact us:

necklacenoir@gmail.com